Shipping Policy for JAM Couture – Premium Clothing
Thank you for shopping with us! We strive to get your order to you as quickly and safely as possible. Please review our shipping policy below to learn more about
how we handle orders.
Processing Time
∙Orders are processed within 2-5 business days (Monday through Friday, excluding holidays). Orders placed after 3 PM EST will be processed the next business day.
∙Please allow additional time for processing during peak seasons or sales events.
Shipping Methods and Delivery Times
∙We offer several shipping options to accommodate your needs:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
∙Delivery times are estimates and may vary based on your location, weather conditions, or other factors beyond our control.
Shipping Rates
∙Shipping costs are calculated at checkout based on the weight and size of your order, as well as your delivery address.
Free Shipping: Enjoy free standard shipping on orders over INR 5000 (before taxes and shipping fees) within India.
International Shipping
∙We currently offer international shipping to select countries. Shipping rates and delivery
times will be calculated at checkout.
∙Please note that international shipments may be subject to customs fees, import duties, or
taxes, which are the responsibility of the customer.
Order Tracking
∙Once your order has been shipped, you will receive a shipping confirmation email with a
tracking number. You can track your order status through the carrier’s website.
∙If you have any issues with tracking or delivery, please contact us for assistance.
Address Accuracy
∙Please ensure your shipping address is correct at checkout. We are not responsible for lost
or delayed packages due to incorrect address information.
Shipping Delays
∙While we aim to ship your orders promptly, please note that unforeseen circumstances
(weather, carrier delays, holidays) may affect delivery times.
∙If you experience a significant delay, please contact our customer support team for
assistance.
Lost or Damaged Packages
∙If your package is lost or damaged during transit, please contact us immediately. We will
work with the carrier to resolve the issue.
∙We are not responsible for packages marked as “delivered” by the carrier, but we will
help investigate any missing packages.