Shipping Policy for JAM Couture â Premium Clothing
Thank you for shopping with us! We strive to get your order to you as quickly and safely as possible. Please review our shipping policy below to learn more aboutÂ
how we handle orders.Â
Processing Time
âOrders are processed within 2-5 business days (Monday through Friday, excluding holidays). Orders placed after 3 PM EST will be processed the next business day.Â
âPlease allow additional time for processing during peak seasons or sales events.
Shipping Methods and Delivery Times
âWe offer several shipping options to accommodate your needs:
Standard Shipping: 5-7 business daysÂ
Expedited Shipping: 2-3 business daysÂ
âDelivery times are estimates and may vary based on your location, weather conditions, or other factors beyond our control.Â
Shipping Rates
âShipping costs are calculated at checkout based on the weight and size of your order, as well as your delivery address.Â
Free Shipping: Enjoy free standard shipping on orders over INR 5000 (before taxes and shipping fees) within India.Â
International Shipping
âWe currently offer international shipping to select countries. Shipping rates and delivery
times will be calculated at checkout.
âPlease note that international shipments may be subject to customs fees, import duties, or
taxes, which are the responsibility of the customer.
Order Tracking
âOnce your order has been shipped, you will receive a shipping confirmation email with a
tracking number. You can track your order status through the carrierâs website.
âIf you have any issues with tracking or delivery, please contact us for assistance.
Address Accuracy
âPlease ensure your shipping address is correct at checkout. We are not responsible for lost
or delayed packages due to incorrect address information.
Shipping Delays
âWhile we aim to ship your orders promptly, please note that unforeseen circumstances
(weather, carrier delays, holidays) may affect delivery times.
âIf you experience a significant delay, please contact our customer support team for
assistance.
Lost or Damaged Packages
âIf your package is lost or damaged during transit, please contact us immediately. We will
work with the carrier to resolve the issue.
âWe are not responsible for packages marked as “delivered” by the carrier, but we will
help investigate any missing packages.
